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ThinLinc Support
Support for ThinLinc is available in several forms.
Support Agreement
By purchase of a a ThinLinc Support Agreement with Cendio, you gain access to technical support via phone and e-mail. Support is given on an "per issue" basis, meaning that you purchase a specific number of support issues which can then be consumed during the period th support agreement is valid. With a ThinLinc Support Agreement, you gain access to highly qualified personnel with guaranteed response times.
Please contact us via our contact form for further information about pricing etc. Existing customers please visit the Contact Support page for information on how to contact us.
Other support options may be available in your area. Please contact your nearest ThinLinc reseller for further information. See our contact information and our list of partners for your nearest reseller.
Support While Evaluating the Product
We are always happy to answer questions of all kinds about the product that may occur while you are evaluating the product. Use our contact formto send your questions.
Documentation
ThinLinc is well documented in the ThinLinc Administrator's Guide:- Read ThinLinc Administrator's guide on the web.
- Download ThinLinc Administrator's Guide as PDF, for printout and offline reading.
An overview of the system exists in ThinLinc Whitepaper. There is also a whitepaper about Integrating Cendio ThinLinc in a Novell Environment.
Community Support
Cendio provides several mailing lists where you can discuss ThinLinc with other users of the product. Please see our Mailing Lists page.
For customers speaking swedish, there are also several forums run by the ThinLinc User Group.
Product Feedback
Found a bug? Want to suggest a feature? Just want to tell us that ThinLinc is a fantastic product? :-)
Send us an e-mail, either using our contact form or to feedback(at)cendio.se