How to buy ThinLinc
Cendio ThinLinc Subscription
ThinLinc is licenced per concurrent user. Concurrent user licensing allows for maximum flexibility, while ensuring you only pay for what's required.
This is what you get;
- Fair licensing with concurrent user model
- Perpetual right-to-use license
- Email based support during the subscription period with 2 business days response time.
- Updates of ThinLinc during the subscription period
|Number of Concurrent Users||Price per Concurrent User / 12 month||Price per Concurrent User / 36 month|
|10||68 USD||63 EUR||180 USD||166 EUR|
|11-49||58 USD||53 EUR||152 USD||141 EUR|
|50-99||53 USD||48 EUR||139 USD||128 EUR|
|100-299||47 USD||44 EUR||125 USD||115 EUR|
|300-499||42 USD||39 EUR||111 USD||102 EUR|
|500-999||37 USD||34 EUR||97 USD||90 EUR|
Educational and Non Profit organizations can get discount on above prices, please contact us at firstname.lastname@example.org for more information. Please see the ThinLinc Subscription Agreement for details about the terms and conditions.
Cendio ThinLinc Support
Cendio ThinLinc support gives the best possible support for ThinLinc. Our support team are highly skilled and and have direct access to the developers team if needed. The support is normally given working days 8-17 (CET).
This is what you get;
- Access to highly qualified personnel with guaranteed response times.
- Telephone and e-mail support with 1 to 4 hours response time depending on the severity of the issue.
- Support is given on an "per issue" basis, meaning that you purchase a specific number of support issues which can then be consumed during the period the support agreement is valid
|SUP01-001||Support, pay per tick||199 USD||184 EUR|
|SUP10-001||Support, 10 Incd / 12 month||1749 USD||1615 EUR|
|SUP20-001||Support, 20 Incd / 12 month||3249 USD||2999 EUR|
Price is annual. Please see the Cendio ThinLinc Support Agreement for details about the terms and conditions.
Purchase from Cendio
Contact the Cendio sales team to assist directly with your purchase. You can even order online using a credit card or PayPal. After the purchase, the transaction will be verified and the license files will be sent to you via email. .
Purchase via a local partner
We recommend purchasing via a local partner for the best service, local representation and knowledge.
Renewal of ThinLinc Licenses
Contact the Cendio sales team to assist directly with your license renewal at email@example.com or by phone at +46 13 29 08 50.
Upgrading of ThinLinc product
Before performing an upgrade of ThinLinc product, you need to contact support to aquire new licenses files firstname.lastname@example.org.
When contacting support please use the agreement id as reference for faster handling of the issue.
Upgrading an old installation of ThinLinc is very much like installing it from scratch.
Read more about Uppgrading an Old instalation.