Bugzilla – Bug 5699
reconsider removing unreachable sessions automatically
Last modified: 2017-03-14 10:25:18
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Right now a session will be removed if the agent is unresponsive for more than
30 minutes. In most cases this is more than enough, but it does occasionally
happen that there are network issues longer than this.
We've had several requests to alter this behaviour so that the user can reach
their session again once the network issues are fixed.
Another reason for reconsidering this is that the stray sessions that have been
abandoned can also cause problems, forcing the administrator to manually go in
and terminate them.
Also see bug 5476 which concerns how we interact with the client whilst the
agent is unreachable.
This behaviour was fixed on bug 5476.
*** This bug has been marked as a duplicate of bug 5476 ***