Cendio end-user license agreement

                 END USER LICENSE AGREEMENT

                 Last updated 25 June 2025


IMPORTANT: PLEASE READ THIS END USER LICENSE AGREEMENT
CAREFULLY. INSTALLING OR USING THINLINC SOFTWARE CONSTITUTES
ACCEPTANCE OF THIS AGREEMENT.

THIS AGREEMENT CONTAINS CERTAIN WAIVERS OF YOUR RIGHTS INCLUDING A
REQUIREMENT THAT CERTAIN CLAIMS MUST BE RESOLVED THROUGH BINDING
ARBITRATION.

This License Agreement ("License") is entered into by you, the Licensed
User or representative of the Licensed User ("Licensee") and (depending
on how you obtained the software license) Cendio AB (for free licenses
and licenses acquired from Cendio AB), or ThinLinc USA Inc., an Indiana
corporation (for licenses acquired from ThinLinc USA Inc.) (the
applicable entity, the “Licensor”).


                   THIS IS A LICENSE AND NOT A SALE


1.      License

1.1     Subject to the terms and conditions of this License, Licensor
grants solely for use by Licensee a non-exclusive, non-transferable
license to use the software programs ("Program(s)") and related user
guides ("Documentation") solely for its own internal business purposes,
including for the provision of offering hosting solutions where you
remain the Licensee, at the site specified in the applicable business
records of Licensor and solely in accordance with the accompanying
Documentation.

1.2     All proprietary rights, trade secrets, inventions, algorithms,
processes, systems, techniques, designs, and developments in the
Program(s) and the Documentation, and any modifications to or
improvements thereof, and all copies (in whole or part) shall be the
exclusive property of Licensor (and its licensors), and are protected by
copyright laws, international treaty provisions, and other applicable
laws, rules, and regulations. Licensee shall have no right, title, or
interest therein except for the rights expressly granted under this
License.

1.3     Licensee may not use, copy, alter, merge, adapt, modify, rent,
or lease the Program(s) or the Documentation, or any copy thereof, in
whole or in part, except as expressly provided in this License or under
applicable statutes.

1.4     Licensee acknowledges that the Program(s) contains certain third
party software for which Licensor has obtained the right to sub-license
to Licensee under all the terms hereof save as set out expressly in the
license agreements accompanying such products.

1.5     The Program(s) may consist of software that provide services on
a computer ("Server Program(s)") and software that allows a computer to
access or utilize the services provided by the Server Program(s)
("Client Program(s)"). The Server Program(s) are provided free of charge
and may be redistributed and downloaded, provided all copyright notices
and the terms of this License are not altered in any way or removed.
The Client Program(s) are also provided free of charge and may be
redistributed and downloaded, provided all copyright notices and the
terms of this License are not altered in any way or removed. Subject to
Sections 1.6 and 1.7, Licensee may connect the Client Program(s) to the
Server Program(s).

1.6     With exception of what is stated in Section 1.7, Licensee must
have user licenses ("User License(s)") corresponding to the number of
physical persons that have Server Program(s) or that have other software
that is being monitored by the Server Program(s), running on behalf of
said person ("Concurrent User(s)"). A non-human operated device shall be
counted as a Concurrent User in addition to all individuals whenever
such a device accesses the Server Program(s).

1.7     Licensee may utilize the services provided by the Server
Program(s) worldwide, free of charge and without acquiring User Licenses
for up to three (3) Concurrent Users within Licensee’s organization. If
the number of Concurrent Users within Licensee’s organization exceed
three, Licensee must acquire User Licenses for all Concurrent Users.
Where the Licensee uses the Program(s) without a valid User License, the
warranty referenced in Section 4.1 and the indemnity in Section 6 is no
longer applicable.

1.8     User License(s) may be perpetual or limited to an expiration
date ("Expiration Date"). After the Expiration Date, if any, the
Licensee is no longer entitled to use any of the User License(s).

1.9     A User License(s) is valid for the version of the Server
Program(s) specified in the User License(s) and any older versions of
the same Server Program(s). The User License(s) is also only valid for
one specific installation of the Server Program(s). Two separate
installations, even by the same legal entity, require separate User
Licenses.

1.10    The Licensee may reassign one or more User License(s) to a
different installation any number of times. A User License may only be
used on a single installation of the Server Program(s) at a time.

1.11    Licensor provides no maintenance or support of the Program(s)
under this License.


2.      Open Source Software

2.1     The Program(s) may include certain third party open source and
free software components ("Open Source Components"), each of which has
its own copyright and its own license conditions ("Open Source
License"). A list of included Open Source Components and their
respective licenses can be found in the open_source_licenses.txt file.
You agree to comply with the terms of all applicable Open Source
Licenses.

2.2     Upon request Licensor will deliver all the corresponding source
code for the Open Source Components at the cost of postage charges
incurred. This offer to obtain the source code is valid for three years
from the date you acquired the Program(s).

2.3     To the extent any Open Source License grants the Licensee rights
to use, copy or modify the Open Source Component that are broader than
the rights granted in Section 1, then such rights shall take precedence
over the rights and restrictions granted in this License solely for such
Open Source Components.

2.4     The Open Source Components are provided "as is" by the third
party licensors who disclaim all liabilities, damages, (even if they
have been advised of the possibility of such damages), warranties,
indemnities and other obligations of any kind, express or implied, with
regard to the Open Source Components. The Open Source Components are
excluded from any indemnity provided by Licensor in this
License. Nothing in the foregoing affects any performance warranty
provided by Licensor with regard to the Program(s) as a whole.


3.      Confidentiality

3.1     Confidential Information. "Confidential Information" shall mean
business information, pricing and terms, the Programs, Documentation,
technical information, algorithms, source code of the Programs, future
plans, product road maps, know-how, trade secrets, and any other
information of a non-public nature that is known or used by a party.
Confidential Information includes information generated as a result of
the activities of the parties hereunder, as well as information owned by
a party prior to or after the date hereof and made available to the
other party hereunder, whether disclosed in writing, orally or in any
other way. Confidential Information shall be held confidential at all
times for Programs and any other information in the nature of a trade
secret, and during the 5 (five) year period from the date of disclosure
of other Confidential Information. Neither party shall disclose,
directly or indirectly, any Confidential Information of the other party
to any third person, firm or corporation without the prior written
consent of the other party. Each party shall use protective measures no
less stringent than that party uses to protect its own similar
proprietary information, which protective measures shall under all
circumstances be at least reasonable measures designed to ensure the
continued confidentiality of the Confidential Information. The
restrictions on disclosure of Confidential Information do not extend to
any item of information which (i) is or becomes publicly known without
breach of this License, (ii) is lawfully received by the receiving party
from a third party who lawfully possesses the information and who is not
bound to keep such information confidential, whether by contract or law,
(iii) is published or otherwise made known to the public by the
disclosing party, or (iv) is generated independently by the receiving
party, without use of or reference to Confidential Information. Either
party may disclose Confidential Information required to be disclosed
pursuant to a subpoena or as otherwise required by law or regulation,
provided that the receiving party where legally permissible appeals such
requirement and that prior written notice of such required disclosure is
furnished to the disclosing party as soon as possible in order to afford
the disclosing party an opportunity to seek a protective order.


4.      Limited Warranty and Disclaimer

4.1     Licensor warrants that the Program(s) will operate substantially
as set forth in the accompanying Documentation for a period of 90
(ninety) days following delivery of the Program(s) to Licensee.

4.2     Licensor warrants that prior to delivery of the Program(s) to
Licensee, Licensor has used commercially reasonable efforts to prevent
the Program(s) and any modified or enhanced versions of the Program(s)
prepared by, or at the direction of, Licensor from being infected with,
any "worms", "viruses", "Trojan Horses", "protect codes", "data destruct
keys" or other programs or programming devices that might be used to
access, modify, delete or damage the Program(s), or other software,
computer hardware or data of Licensee.

4.3     Licensee's sole and exclusive remedy for breach of any of the
above warranties shall be, at Licensor's option, the repair or
replacement of the Program(s) or the media, or the refund of the license
fee paid by the Licensee, reduced by a reasonable depreciation based on
the time the Program(s) have been in use.

4.4     EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION 4 AND
NOTWITHSTANDING ANY OTHER TERMS IN THIS LICENSE, (I) LICENSOR MAKES NO
EXPRESS OR IMPLIED WARRANTY WITH RESPECT TO THE PROGRAM(S) OR
DOCUMENTATION, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT
OF THIRD PARTY RIGHTS, (II) LICENSEE’S USE OF THE PROGRAM(S), ITS
CONTENTS, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SAME, IS AT
YOUR OWN RISK, AND (III) PROGRAM(S) AND DOCUMENTATION ARE PROVIDED ON AN
"AS-IS" AND "AS-AVAILABLE" BASIS. LICENSOR DOES NOT WARRANT THAT ANY
PROGRAM(S) WILL BE ERROR-FREE, OR THAT ANY DEFECTS THAT MAY EXIST IN ANY
PROGRAM(S) CAN BE CORRECTED.


5.      Limitation on Liability

5.1     IN NO EVENT SHALL LICENSOR OR ITS AFFILIATES, SERVICE PROVIDERS,
EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, OR EQUITY HOLDERS (“LICENSOR
PARTIES”) BE LIABLE FOR ANY LOSS OF PROFITS, USE, BUSINESS, DATA OR
INFORMATION, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR
EXEMPLARY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES
RESULTING FROM LOSS OF ANTICIPATED SAVINGS OR LOST DATA, EVEN IF
LICENSOR HAS BEEN ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY
THEREOF, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR
EXEMPLARY DAMAGES RESULTING FROM ANY AND ALL CLAIMS BY ANY THIRD
PARTIES. THE AGGREGATE LIABILITY OF LICENSOR PARTIES HEREUNDER WHETHER
IN CONTRACT OR IN TORT SHALL IN NO EVENT EXCEED THE LESSER OF THE FEES
PAID BY LICENSEE OVER THE PRECEDING 12 (TWELVE) MONTHS OR $100,000 (ONE
HUNDRED THOUSAND DOLLARS). PROVIDED THAT IF THE LICENSEE HAS NOT PAID
ANY FEES TO THE LICENSOR, THEN THE MAXIMUM AGGREGATE LIABILITY OF THE
LICENSOR PARTIES IS $250.00. THE FOREGOING DOES NOT AFFECT ANY LIABILITY
THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.


6.      Indemnity

6.1     Licensor shall indemnify Licensee for any claim, demand or cause
of action by a third party ("Demand") to the extent that it is based
upon a claim that the Program(s) infringe any patent, trademark, or
Berne Convention copyright, or that the Program(s) misappropriate any
trade secret of any third party within the country in which the site is
located. The foregoing indemnification is conditioned on Licensee
notifying Licensor promptly in writing of such Demand, Licensee not
making any admissions or prejudicial statements, Licensee giving
Licensor sole control of the defense thereof (and any negotiations for
settlement or compromise thereof), and Licensee cooperating in the
defense thereof at Licensor’s request, provided that Licensee may, at
its own expense, assist in such defense if it so chooses. Licensor, at
its sole option and expense may: (a) procure for Licensee the right to
continue using the Program(s); or (b) substitute a non-infringing
version of the Program(s) so that the Program(s) become non-infringing
and still conform to the applicable specifications; or (c) return the
license fee paid by Licensee hereunder for the Program(s), less an
amount equal to straight line depreciation of the Program(s) over four
years, and Licensee shall immediately return the Program(s) to
Licensor. Licensee shall not incur any costs or expenses on behalf of
Licensor under or pursuant to this Section without Licensor's prior
written consent.

6.2     Licensor shall have no liability to Licensee for any Demand by a
third party alleging infringement or misappropriation based upon (a) any
use of the Program(s) in a manner other than as permitted in this
License; or (b) any use of the Program(s) in combination with any
product not provided by Licensor, to the extent that such Demand is
directed against the combination. Notwithstanding the foregoing, no
indemnification is given in relation to Open Source Components. The
licensors of any third party software may extend indemnities which are
to be found in the third party licenses referred to in 1.4 above.

6.3     THE FOREGOING STATES THE ENTIRE LIABILITY OF THE PARTIES AND
LICENSEE'S SOLE AND EXCLUSIVE REMEDY FOR SUCH DEMANDS.


7.      Termination

7.1     Licensor may terminate this License immediately upon written
notice to Licensee if Licensee breaches the provisions of Section 1
(License). Either party may at its option terminate this License
immediately upon written notice in the event that the other party: (a)
breaches any term of this License, which breach remains uncured for a
period of 30 (thirty) days after written notice of such breach to the
other party; or (b) becomes insolvent or asserts that it is insolvent,
fails to pay its general obligations as they become due, institutes or
has instituted against it any proceeding, arrangement, receivership or
assignment for the benefit of creditors, or files or has filed against
it any petition under applicable bankruptcy laws.

7.2     ON TERMINATION OF THIS LICENSE FOR ANY REASON LICENSEE SHALL
CEASE USING THE PROGRAM(S) AND THE DOCUMENTATION AND ALL COPIES OF THE
SAME SHALL BE IMMEDIATELY RETURNED TO LICENSOR UPON WRITTEN REQUEST.

7.3     The operation of Clauses 3, 4, 5, 7 and 8 shall survive the
termination of this License.


8.      General

8.1     The Program(s) is subject to laws and regulations of the United
States and European Union that restrict its export. Licensee agrees not
to export or "re-export" (transfer) the Program(s) unless all applicable
United States, European Union and other relevant government export
controls and approvals have been complied with.

8.2     Licensor licenses products for ultimate end use by federal
government agencies and other federal government customers ("federal
government customers") only under the following conditions. Rights
granted herein include only those rights customarily provided to end use
customers of Program(s) and Documentation as defined in this
License. This customary commercial license in software is provided in
accordance with FAR 12.211 (Technical Data) and 12.212 (Computer
Software) and, for Department of Defense purchases, DFAR 252.227-7015
(Technical Data - Commercial Items) and DFAR 227.7202-3 (Rights in
Commercial Computer Software or Computer Software Documentation). If a
federal government or other public sector customer has a need for rights
not conveyed under these terms, it must negotiate with Licensor to
determine if there are acceptable terms for transferring such rights,
and a mutually acceptable written agreement specifically conveying such
rights must be executed by both parties. To the extent that Licensee
sublicenses Program(s) pursuant to the terms and conditions of the
License to any sub-licensee that is a federal government agency or other
federal government customer, Licensor will accept only the following
subcontract or flow-down provisions: FAR 52.222-26, "Equal Opportunity";
FAR 52.222-35, "Affirmative Action for Disabled Veterans and Veterans of
the Vietnam Era"; and FAR 52.222-36, "Affirmative Action for Workers
with Disabilities." Any additional subcontract or flow-down provisions,
including any provisions imposed by federal, state, local or other
governmental or quasi-governmental entities, must be negotiated between
the parties and reflected in a mutually acceptable written agreement
executed by both parties.

8.3     Licensor and its licensors shall have the right to conduct an
audit of (and to copy) Licensee's records on reasonable notice and not
more than once in each twelve month period to verify that Licensee is
complying with the terms hereof. In the event that an underpayment is
revealed as the result of such audit Licensee shall immediately upon
being so requested by Licensor pay such underpayment together with the
costs of any such audit.

8.4     If one or more provisions of this License are held to be illegal
or unenforceable under applicable law, such illegal or unenforceable
provision(s) shall be limited or excluded from this License to the
minimum extent required so that this License shall otherwise remain in
full force and effect and enforceable in accordance with its terms.

8.5     Depending on the contracting entity, the following governing law
and dispute resolution shall apply:

   - Cendio AB (for free licenses and User Licenses acquired from Cendio
     AB) This License shall be governed by and construed in accordance
     with Swedish law. Any dispute, controversy or claim arising out of
     or in connection with this License, or the breach, termination or
     invalidity thereof shall be finally settled by arbitration
     administered by the SCC Arbitration Institute (the "SCC"). The
     Rules for Expedited Arbitrations shall apply where the amount in
     dispute does not exceed EUR 200,000. Where the amount in dispute
     exceeds EUR 200,000 the Arbitration Rules shall apply. The amount
     in dispute includes the claims made in the Request for Arbitration
     and any counterclaims made in the Answer to the Request for
     Arbitration. The Arbitral Tribunal shall be composed of a sole
     arbitrator. The place of arbitration shall be Stockholm. The
     language to be used in the arbitral proceedings shall be English.

   - ThinLinc USA Inc. (for User Licenses acquired from ThinLinc USA
     Inc.)  This License shall be governed by and construed under the
     laws of the State of Delaware. Any controversy or claim arising out
     of or relating to this contract, or the breach thereof, shall be
     settled by arbitration administered by the American Arbitration
     Association in accordance with its Commercial Arbitration Rules and
     judgment on the award rendered by the arbitrator may be entered in
     any court having jurisdiction thereof. The arbitral tribunal shall
     be composed of a sole arbitrator. The place of arbitration shall be
     Indianapolis, Indiana.

8.6     ANY CAUSE OF ACTION OR CLAIM LICENSEE MAY HAVE ARISING OUT OF OR
RELATING TO THIS AGREEMENT OR THE PROGRAM(S) MUST BE COMMENCED WITHIN
ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF
ACTION OR CLAIM IS PERMANENTLY BARRED.

8.7     Licensee agrees that this License is the complete and exclusive
statement of the mutual understanding between the parties and supersedes
all previous written and oral agreements and communications relating to
the subject matter of this License, including any information provided
on Licensor’s website about the Programs. It may not be modified or
waived except in writing signed by authorized representatives of both
parties.

8.8     All notices under this License shall be in writing, and shall be
deemed delivered 5 (five) days after sending in the case of notices sent
by post or the next business day after sending in the case of notices by
email. Licensee is required to inform Licensor in writing of any changes
to Licensee’s contact information occurring after the date that Licensee
agrees to this License; if Licensee does not, then notice provided to
Licensor’s information on file for Licensee shall be considered
effective.

8.9     Licensee shall not assign, transfer, or sublicense any
obligations or benefit under this License without the prior written
consent, which shall not be unreasonably withheld, of Licensor (and any
such attempt shall be void). Licensor may assign this License in whole
or in part without notice to Licensee.

8.10    The Program(s) are not specifically developed or licensed for
use in any nuclear, aviation, mass transit or medical application or in
any other inherently dangerous applications. Neither Licensor nor its
suppliers shall be liable for any claims or damages arising from such
use and Licensee agrees to indemnify and hold harmless Licensor and its
suppliers from any claims for losses, costs, damages, or liability
arising out of or in connection with such use of the Program(s).

8.11    No waiver by Licensor of any term or condition herein shall be
deemed a further or continuing waiver of such term or termination or a
waiver of any other term or condition, and any failure of Licensor to
assert a right or provision hereunder shall not constitute a waiver of
such right or provision.

8.12    Comments and questions regarding this License may be directed to
contact@cendio.com.